Privacy Policy
At Firebird Celebrations, located at 1400 S Lake Shore Dr, Chicago, IL 60605, operated by Olena Petrova, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website FirebirdCelebrations.com and use our services related to Maslenitsa celebrations and cultural events in Chicago.
Information We Collect
We collect several types of information from and about users of our website, including:
- Personal Information: This includes your name, email address, phone number, and any other information you voluntarily provide when you register for events, subscribe to our newsletter, or contact us through our website. For instance, when you sign up for the Maslenitsa pancake-making workshop, we collect your name and email to confirm your reservation and send you event updates.
- Automatically Collected Information: When you visit our website, we automatically collect certain information about your device, browsing actions, and patterns. This may include your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We use cookies and similar tracking technologies to collect this information.
- Cookies and Tracking Technologies: We use cookies to enhance your experience on our website. Cookies are small text files that are stored on your computer or mobile device when you visit a website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period of time).
How We Use Your Information
We use the information we collect in various ways, including to:
- Provide and Maintain Our Services: We use your information to operate, maintain, and improve our website and services. This includes processing event registrations, sending event updates, and providing customer support. For example, if you are attending the burning of the effigy ceremony, we might send you information about the specific location on the day of the event.
- Personalize Your Experience: We use your information to personalize your experience on our website, such as showing you content that is relevant to your interests and preferences. If you’ve previously attended our folk music concerts, we might highlight similar events in your future visits.
- Communicate with You: We use your information to communicate with you, including sending you newsletters, marketing communications, and other information that may be of interest to you. We may also use your information to respond to your inquiries and provide you with customer support.
- Analyze and Improve Our Website: We use your information to analyze how our website is used, identify trends, and improve the performance and content of our website.
- Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who provide services on our behalf, such as hosting, data analysis, email delivery, and customer support. These service providers are contractually obligated to protect your information and only use it for the purposes for which we disclose it to them. For example, we might use a third-party email marketing service to send out newsletters about upcoming Maslenitsa celebrations.
- Business Partners: We may share your information with our business partners who offer products or services that may be of interest to you. If we are partnering with a local Chicago restaurant to offer a special Maslenitsa menu, we might share your email with them if you’ve expressed interest in dining promotions.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
- With Your Consent: We may share your information with third parties with your consent.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Using encryption to protect sensitive information transmitted online.
- Storing your information on secure servers.
- Limiting access to your information to authorized personnel only.
- Regularly monitoring our systems for security vulnerabilities.
However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
Your Rights
You have the following rights with respect to your information:
- Access: You have the right to access the information we hold about you.
- Correction: You have the right to correct any inaccuracies in the information we hold about you.
- Deletion: You have the right to request that we delete your information.
- Objection: You have the right to object to our processing of your information.
- Restriction: You have the right to restrict our processing of your information.
- Portability: You have the right to receive your information in a portable format.
To exercise these rights, please contact our Data Protection Officer, Dimitri Volkov, at dpo@firebirdcelebrations.com or by mail at Firebird Celebrations, Attn: Data Protection Officer, 1400 S Lake Shore Dr, Chicago, IL 60605.
Cookie Policy
We use cookies to enhance your experience on our website. You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website. For more information, please see our Cookie Policy.
Children's Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the “Last Updated” date at the top of this Privacy Policy. Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Firebird Celebrations
Attn: Privacy Inquiries
1400 S Lake Shore Dr
Chicago, IL 60605
Email: privacy@firebirdcelebrations.com
Phone: (312) 791-6800